Our friendly Student Connect team are available to help you. If your enquiry cannot be answered by the Student Connect Team you will be referred to a subject Librarian or specialist team at the University to support you.
The Student Connect team can help you with library advice and services provided. The team support library stock (paper based and online), e resources (databases, e-journals and e books), information skills support and MFD guidance.
We also have lots of online information through Beacon or the Library Ask Us FAQs
Support via live chat, email, telephone and face-to-face is available during the following service hours (excluding public holidays and university closures)
• Monday – Thursday from 8.45am to 5pm
• Friday from 8.45am to 4:30pm
Student Connect can answer or triage your requests - look out for the Chat icon in the bottom right of the screen. Just click on this to start a Chat session.
Contact us: studentconnect@staffs.ac.uk
