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Student IT Support and Training: Welcome

IT Support and Training for students

You will be expected to use a range of standard IT packages whilst at university including Outlook for email, Word for producing assignments, web browsers to access Blackboard and Library resources, PowerPoint for creating presentations and academic posters, and for some students Excel for data analysis and creating graphs. You also need to be aware of good practice in saving and backing up work and working collaboratively on documents.

We can help provide support for these general packages which are installed on all student  PCs. 

Help is available through the Digital Services Help Desks in the Brindley IT Centre, in the Thompson Library and the Blackheath Lane Library and IT Centre.

The Academic Skills team at the Stoke Campus also offer one-to-one appointments or drop-in support in the Skills Space, Thompson Library.  Come along for advice on using Microsoft Office effectively! 

Make an appointment with the Academic Skills Tutor for IT and Digital capabilities


Student IT Help Desks

The Student  IT Help desks offer support on a wide range of queries including help with logging on to the computers, using email, saving work, printing, using the Internet, connecting your own computer or mobile device to our network, and using Microsoft Office® applications, e.g. Word®, Excel®, PowerPoint®, Access® and Outlook®.  

Students can visit the IT Help desks located in the IT Centres during staffed opening hours.


  • Brindley IT Centre, B116, First Floor, Brindley Building, Leek Road
  • Cadman IT Centre, Ground Floor, Thompson Library, College Road


  • Blackheath Lane Library and IT Centre, 

Contact us by phone:  24/7, including bank holidays.

  • Stoke - Brindley - 01782 294135
  • Stoke - Thompson - 01782 294771
  • Stafford - Blackheath Lane - 01785 353339


Academic Skills Tutor - IT

Profile Photo
Julie Adams
01782 294183
Blackstone Building, College Road, Stoke.

If you would like to book an online appointment by Microsoft Teams, please select this as the location when booking an appointment or use the email link if there are no suitable times showing.