Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
IT Support and Training for students
You will be expected to use a range of standard IT packages whilst at university including Outlook for email, Word for producing assignments, web browsers to access Blackboard and Library resources, PowerPoint for creating presentations and academic posters, and for some students Excel for data analysis and creating graphs. You also need to be aware of good practice in saving and backing up work and working collaboratively on documents.
We can help provide support for these general packages which are installed on all student PCs.
Help is available through the Digital Services Help Desks in the Brindley IT Centre, in the Thompson Library and the Blackheath Lane Library and IT Centre.
The Academic Skills team at the Stoke Campus also offer one-to-one appointments or drop-in support in the Skills Space, Thompson Library. Come along for advice on using Microsoft Office effectively!
Make an appointment with the Academic Skills Tutor for IT and Digital capabilities
Student IT Help Desks
The Student IT Help desks offer support on a wide range of queries including help with logging on to the computers, using email, saving work, printing, using the Internet, connecting your own computer or mobile device to our network, and using Microsoft Office® applications, e.g. Word®, Excel®, PowerPoint®, Access® and Outlook®.
Students can visit the IT Help desks located in the IT Centres during
staffed opening hours.
Brindley IT Centre, B116, First Floor, Brindley Building, Leek Road
Cadman IT Centre, Ground Floor, Thompson Library, College Road
Blackheath Lane Library and IT Centre,
Contact us by phone: 24/7, including bank holidays.
Stoke - Brindley - 01782 294135
Stoke - Thompson - 01782 294771
Stafford - Blackheath Lane - 01785 353339
: Email email@example.com
Academic Skills Tutor - IT