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Meet our teams

About Library and Learning Services

Make sure that Staffordshire University Library and Learning Services are at the heart of your student journey. Whether you wish to study online using our large range of digital resources or to access our printed collections, we have something to suit you.

Our friendly and experienced team are all about supporting you to have the best learning experience you can while at University. Explore our webpages to make sure you don’t miss out on anything and, if you need help, just get in touch.

Head of Library and Learning Services  - Paul Mahoney

Customer Experience team

Staff in the Customer Experience team are looking forward to helping you get the most form your learning journey at Staffordshire University.  This team can help you to find your way around our collections, reserve books and other resources, use our Click and Collect service and much more.

An online Library chat is also available between 9-5 and can answer or triage your requests  - look out for the Chat icon in the bottom right of the screen. Just click on this to start a Chat session.

If your enquiry cannot be answered by the Customer Experience team, you will be referred to a subject librarian or member of the specialist team at the University.

Key Contacts

General enquiries:

Academic Skills team

The people in this team can help you with all your study related problems. Need to know how to reference? Looking for some tips on improving your academic writing skills? Want to know how to get the layout of your dissertation just right? Meet the team to find out who is the best one of our experts to help you.

We have named staff allocated to each subject area who will be your first contact.

Key Contacts

Alison Pope, Library and Academic Skills Manager

General enquiries:

Resources and Library Systems team

You might never meet anyone who works in  the Resources and Library Systems team but without them the Library and Learning Services just couldn’t function. The staff in this team order books, organize reading lists, make sure that the Library website works and play a big part in supporting the University’s research outputs. Their work underpins REF 2021 and organizes all the academic research published by researchers at the University.

Key Contacts

Vicki McGarvey, Resources & Library Systems Manager  - for enquiries on STORE and research - for Course pack and accessible format requests - General enguiries