Meet our teams

Make sure that Staffordshire University Library and Learning Services are at the heart of your student journey. Whether you wish to study online using our large range of digital resources or to access our printed collections, we have something to suit you.

Our friendly and experienced team are all about supporting you to have the best learning experience you can while at University. Explore our webpages to make sure you don’t miss out on anything and, if you need help, just get in touch.

Head of Library and Learning Services - Paul Mahoney

Our friendly Student Connect team are available to help you. If your enquiry cannot be answered by the Student Connect Team you will be referred to a subject Librarian or specialist team at the University to support you.

The Student Connect team can help you with library advice and services provided. The team support library stock (paper based and online), e resources (databases, e-journals and e books), information skills support and MFD guidance.

We also have lots of online information through Beacon or the Library Ask Us FAQs

Support via live chat, email, telephone and face-to-face is available during the following service hours (excluding public holidays and university closures) 

• Monday – Thursday from 8.45am to 5pm
• Friday from 8.45am to 4:30pm

Student Connect can answer or triage your requests. Look out for a Chat icon in the bottom right of the screen. Just click on this to start a Chat session. 

Contact the Student Connect team

The people in this team can help you with all your study related problems. Need to know how to reference? Looking for some tips on improving your academic writing skills? Want to know how to get the layout of your dissertation just right? Meet the team to find out who is the best one of our experts to help you.

We have named staff allocated to each subject area who will be your first contact.

Contact us: academicskills@staffs.ac.uk

The Library Resources and Systems team manage the online and in-library systems and infrastructure that help you discover and access our digital and print collections.

The team has specialist staff members focusing on system development, acquisitions, licensing, cataloguing, digitisation and document delivery. They work closely with our other Library teams to ensure our services are as efficient and effective as possible.

The team also plays a key role in supporting the University’s research publishing and Open Access mandate. Their work underpins REF by organising all the academic research published by researchers at the University, operating the STORE Open Access research repository

Contact the Library Resources & Systems team

store@staffs.ac.uk  - for enquiries on STORE and research

readinglists@staffs.ac.uk - for questions on maintaining your reading lists

docdel@staffs.ac.uk - for any enquiries regarding Document Delivery Services