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Alma Training Guide - Student Connect Team

Alma Terminology

In Alma functionality related to Managing Requests Records is found under Fulfilment > Checkout/Checkin > Manage Patron Services

Working in Alma

  • Login to the Staffs Alma site to start working in Alma.  Use your normal Staffs Uni credentials.  Individual accounts must be used  - there are no generic accounts and you must not share accounts with anyone else. 
    NOTE:  You are automatically logged out of the system after 30 minutes of inactivity. 
     
  • Make sure you have the correct circulation desk selected as your Location in Alma once you have logged in to allow you to work on required tasks.

Requests

Getting started with requests

Further guidance on handling requests