Requests

In Alma functionality related to Managing Requests Records is found under Fulfilment > Checkout/Checkin > Manage Patron Services

Login to the Staffs Alma site to start working in Alma. Use your normal Staffs Uni credentials. Individual accounts must be used - there are no generic accounts and you must not share accounts with anyone else.
NOTE: You are automatically logged out of the system after 30 minutes of inactivity.
Make sure you have the correct circulation desk selected as your Location in Alma once you have logged in to allow you to work on required tasks.

Requests and Holds using Alma - video
- Handout of video on Requests and Holds
- Practice exercise on Holds and Requests

Creating physical item requests.
How to create a physical item request for a patron as well as search and view active requests; and generate pick slips:
Fulfilling and monitoring physical item requests
How to scan in and manage requests, as well as view and monitor all active requests in the system
Managing the hold shelf
How to manage the hold shelf including active and expired items