If you need help and advice just ask Beacon our digital coach!
Beacon is available 24/7 and can answer most common questions and queries.
If you have asked Beacon and still need further assistance, you can contact Digital Services in the following ways:
- Use the online live digichat function to contact a member of the team (available Monday to Friday during office hours)
- Call 01785 353800 (available 24 hours a day, 7 days a week, 365 days a year)
- Email 3800@staffs.ac.uk
The more information you can give the Digital Services team, the faster they can get you sorted, so please try to include as much detail as possible.
Examples of really useful information include
- Error Messages
- Screenshots
- Student Username
