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RefWorks Support Page

Welcome to RefWorks

RefWorks is never 100% accurate - always cross-check your references! We always recommend that you learn the basics of your referencing style first. And that you know how to reference manually. For information about referencing please visit RefZone

Welcome to RefWorks! You can access RefWorks via If you haven't used it before please watch the videos attached to this guide. 

With RefWorks you can collect, manage and organize research papers and documents.  You can read annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections. RefWorks’ drag and drop capability along with the smart document recognition makes it easy and fast to upload documents and bibliographic metadata into your library. The Save to RefWorks feature allows you to capture research from websites with the click of a button. From simple bibliographies to papers formatted with in-text citations or footnotes, RefWorks handles it all.
On this guide you will find links to support guides and videos that can help you use RefWorks. If you have any problems using RefWorks please contact us via 
If you are having problems with the Refworks Citation Manager Tool in Word - please look at this guide.


Links to guides from ProQuest

ProQuest has created various guides around how to use RefWorks. The best starting point is the ProQuest RefWorks LibGuide.

This has links to video tutorials which are also on the RefWorks YouTube channel.

There is a range of short Getting Started videos on specific topics - each between 3 and 6 minutes long. There are also videos on more advanced features for more experienced users.

An introduction to RefWorks