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Student Connect Team

'How-to' videos

Our  Library How to guide has videos to help with some of the most common queries you may have.  We hope you will find these useful, but do get in touch by email, online Chat or phone if these don't answer your particular question.

QR code to access Student Connect videos

Scan the QR code to access the full list of videos from the Student Connect team!

Support from the Student Connect team

Our friendly Student Connect team are available to help you. If your enquiry cannot be answered by the Student Connect Team you will be referred to a subject Librarian or specialist team at the University to support you.

The Student Connect team can help you with library advice and services provided. The team support library stock (paper based and online), e resources (databases, e-journals and e books), information skills support and MFD guidance.

We also have lots of online information through Beacon or the Library Ask Us FAQs

Live chat is available between these times:

Term time: Mon-Thu 8am-8pm Fri 8am-4.30pm

Holiday time: Mon-Thu 9am-5pm Fri 9am-4.30pm

Student Connect can answer or triage your requests  - look out for the Chat icon in the bottom right of the screen. Just click on this to start a Chat session.

Contact us:

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