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Help yourself guides

TILE Hub student support

TILE Hub Student Support Page is the best starting point to help you become digitally prepared for your learning journey. This site will help you familiarise yourself with the digital platforms and tools that will be used throughout your studies here, in particular Blackboard which you will use to access much of your learning content, reading lists and more.

Being digitally ready is crucial, and there are staff to support you every step of the way. 

Key areas  of support

Digital Skills: University Support

Support will be provided by your subject tutors and digital experts within your subject area but you may like to follow the university links below to help you to get started.

Jisc Digital Capabilities

The Jisc Digital Capability discovery tool allows you to self-assess your digital skills to identify your strengths and weaknesses when it comes to your digital capability, to help you develop and enhance your digital literacy.
Complete the questionnaire to assess your current capabilities and on completion you'll receive a report highlighting your capable areas as well as suggested next steps. 


Turnitin is web-based text matching, electronic submission and feedback software. It is used by many universities in the UK and across the world. Turnitin compares the text in the work you submit with a vast database of electronic sources, including online journal articles, web pages and previously submitted student work. It can be used by staff as a tool to help identify plagiarism and poor academic practice. It can also be used to as a developmental tool to help improve your academic writing.

Turnitin is integrated into Blackboard, so you will only ever access Turnitin via your Blackboard courses. As Turnitin provides staff with a wide range of options it can be used in several ways so it is important that you check with your tutors if you have any specific questions on the user of Turnitin.  The guides below cover the essential features most likely to be used.

Digital Services support

Study Smarter with technology

There is a wide range of tools which you can use to help you study effectively.  These include tools to help everyone  with reading online, writing, text-to-speech, planning and organising, collaborating with others and more.  We have created a guide to recommended tools which are free to download, or are already in-built on the student computers.  

Need digital help?

If you are encountering any digital problems try these links for online support.